Infringement Review Officer
Job no: 495944
Work type: Full Time
Location: Various Locations
Categories: Planning and Regulation

- Permanent Full Time
- Salary 5A $81,501.12 + Superannuation
-
Convenient Glen Waverley location – based at our modern Civic Centre with easy access to public transport, major road links, and nearby shopping and dining options, making it an accessible and practical workplace for your day‑to‑day commute.
- Applications close 18 March 2026
City of Monash is a dynamic organisation committed to providing excellence in service delivery. Located in the eastern region, Monash is a cosmopolitan and culturally diverse city, close to the demographic centre of Melbourne.
About the Position
In this role, you will assess and determine infringement review applications in a timely and accurate manner, applying legislation, Council policies, and sound judgement. You will achieve quality outcomes by preparing clear, well‑reasoned written decisions that address customer concerns, support fair and consistent enforcement and maintain community confidence in Council processes.
Skills and Experience
-
Demonstrated ability to interpret and apply legislation, Council policies, and procedures to make sound decisions
-
Proven experience managing a high‑volume caseload with accuracy, attention to detail, and competing deadlines
-
Strong written communication skills, with the ability to prepare clear, well‑reasoned correspondence explaining decisions
- Well‑developed judgement and problem‑solving skills within established guidelines and legislative frameworks
-
Experience responding professionally to customer enquiries and resolving matters in a regulatory environment
-
Ability to work collaboratively with internal teams and external stakeholders to support consistent compliance outcomes
Requirements
- Satisfactory National Police Check
Benefits
As a City of Monash employee, your personal and professional development is a key focus for us. You will have access to:
- Supportive and experienced leaders that care for your development and wellbeing
- Vibrant health and well-being programs
- Employee Assistance Program for you and your family
- Flexible working arrangements
- Training and development opportunities
- Discounted gym memberships at our Active Monash Recreation Centres
Apply for this amazing opportunity
Please submit your CV with a cover letter outlining your experience and how it relates to the role.
Applications close 18 March 2026 at 11:59pm.
If you would like to discuss this role further or you have any enquiries, please contact Prosecutions and Infringement Management Coordinator Fadi Sidaoui on 03 9518 3448 or at fadi.sidaoui@monash.vic.gov.au
Monash Council is committed to be a flexible, safe, equal and inclusive workplace where we embrace and support diversity.
As an Equal Opportunity employer, we encourage applications from people who are from different backgrounds including Aboriginal and Torres Strait Islander, people of any age, race, ethnicity, religion, gender identity, disability, sexual orientation and cultural background. If you have a reasonable adjustment, support or access requirement, we encourage you to let us know through your application or email talent@monash.vic.gov.au
We are also committed to being a Child Safe organisation and have zero tolerance to child abuse.
Advertised: AUS Eastern Daylight Time
Application close: AUS Eastern Daylight Time
Apply now