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Admin/Customer Service Officer

Full Time

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Job no: 495264
Categories: Call Centre and Customer Service, Government and Defence, Sustainability

  • Permanent Full-Time Waste Administration and Customer Service Officer  
  • From $70,605.39+ Superannuation
  • Position Location: Recycling and Waste Centre Notting Hill
  • Applications Close Sunday, 1 December 2024

The City of Monash is a dynamic organisation committed to providing excellence in service delivery. Located in the eastern region, Monash is a cosmopolitan and culturally diverse city, close to the demographic Centre of Melbourne. 

Our Waste Services team forms part of Sustainable Monash, providing a range of asset cleansing services, operating a highly regarded Recycling and Waste Centre, and supported by a highly competent administration and customer service team.

About the Position 

Reporting to the Waste Services Supervisor, the Waste Administration, and Customer Service Officer is responsible for enabling outstanding administration and customer service to assist the Monash community in accessing and using council waste services.

 Skills and Experience 

  • Sound administrative experience
  • Commitment to consistently delivering high-quality customer experience
  • Demonstrated ability to effectively work in a team environment
  • Efficient in computer

Requirements

  • Demonstrated ability to effectively work in a team environment 
  • Current Victorian drivers license
  • Satisfactory National Police Check; and
  • Other pre-employment checks may be required depending on the role requirements

Benefits 

As a City of Monash employee, your personal and professional development is a key focus for us. You will have access to: 

  • Supportive and experienced leaders that care for your development and wellbeing. 
  • Vibrant health and well-being programs 
  • Employee Assistance Program for you and your family 
  • Flexible working arrangements 
  • Training and development opportunities 
  • Discounted gym memberships at our Active Monash Recreation Centres 

Apply for this amazing opportunity 

Please submit your CV with a cover letter outlining your experience and how it relates to the role. 

Applications close Sunday, 1 December 2024 at 11:55 pm

If you would like to discuss this role further or have any enquiries, please contact Tayla Dyball, Waste Services Supervisor on tayla.dyball@monash.vic.gov.au or 03 9518 3769.

Monash Council is committed to be a flexible, safe, equal and inclusive workplace where we embrace and support diversity.

As an Equal Opportunity employer, we encourage applications from people who are from different backgrounds including Aboriginal and Torres Strait Islander, people of any age, race, ethnicity, religion, gender identity, disability, sexual orientation and cultural background. If you have a reasonable adjustment, support or access requirement, we encourage you to let us know through your application or email peopleadvisory@monash.vic.gov.au

We are also committed to being a Child Safe organisation and have zero tolerance to child abuse.

Position Description

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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