Advertised Positions

• Permanent Full Time Opportunity (35 hours per week)
• Salary from from $69,018 per annum + Superannuation
• Based at Oakleigh Library with the opportunity to work at other City of Monash locations
• Applications close: 9 October 2024

City of Monash is a dynamic organisation committed to providing excellence in service delivery. Located in the eastern region, Monash is a cosmopolitan and culturally diverse city, close to the demographic center of Melbourne.

Our library aims to encourage lifelong learning, increase literacy and build strong, resilient communities.

About the Position

As the Library Technology Support Officer your key responsibility is to provide excellent customer service and to supervise, lead and motivate the frontline line circulation team at Oakleigh Library. 

The incumbent will also work as part of the library technology team providing training and support to library staff with the use of equipment and technology and assisting with IT troubleshooting in branches. 

Skills and Experience

• Demonstrated commitment to customer service excellence, including the ability to deal with difficult customers 
• Proven expertise in the technological area and current knowledge of technology including online resources, library management systems, mobile device technology, social media applications and emerging technologies 
• Ability to work independently and as a part of a team 
• Ability to liaise effectively with community groups; council staff and other external agencies 
• Well-developed verbal and written communication skills

Requirements

• A current and valid Victorian Drivers License
• Working with Children Check (Employee)
• Satisfactory National Police Check
• Other pre-employment checks may be required depending on the role requirements
• All applicants are required to be legally entitled to work in Australia

Benefits

As a City of Monash employee, your personal and professional development is a key focus. You will have access to:

• Vibrant health and well-being programs
• Employee Assistance Program for you and your family
• Supportive and accessible management
• Flexible working arrangements
• Training and development opportunities
• Discounted gym memberships at our Active Monash Recreation Centers

Apply for this amazing opportunity

Please submit your CV along with a cover letter outlining your experience and how it relates to the role.

Applications close Wednesday 9 October 2024 at 11:55pm.

If you would like to discuss this role further, please contact Jennifer Campbell on (03) 9518 3970 or jennifer.campbell@monash.vic.gov.au

Monash Council is committed to be a flexible, safe, equal and inclusive workplace where we embrace and support diversity.

As an Equal Opportunity employer, we encourage applications from people who are from different backgrounds including Aboriginal and Torres Strait Islander, people of any age, race, ethnicity, religion, gender identity, disability, sexual orientation and cultural background. If you have a reasonable adjustment, support or access requirement, we encourage you to let us know through your application or email peopleadvisory@monash.vic.gov.au

We are also committed to being a Child Safe organisation and have zero tolerance to child abuse.